Delivery & Refund

Our Commitment to Fast and Efficient Delivery

At GrowShop.net, we understand that fast delivery is crucial for our customers. That's why we are committed to shipping your orders on the same day, ensuring that your products reach you as quickly as possible. We partner with top courier services like DPD, UPS, and other reputable companies to provide express delivery solutions.

Our goal is to be the fastest in the industry, delivering your favorite cannabis-based products right to your door with minimal waiting time. We are dedicated to offering this fast service at the most affordable rate, so you can enjoy our premium products without worrying about excessive shipping costs.

Simple and Compliant Return Policy

We also believe in a hassle-free return process. In line with European laws, we offer a straightforward return policy. If you need to return a product, you can do so within the 14-day specified period, making your shopping experience stress-free and satisfying.

The return address is as follows: 9 rue des Colonnes, 75002 Paris.

At GrowShop.net, your satisfaction is our top priority, and our fast delivery combined with an easy return policy is part of our commitment to providing exceptional service. Trust us for a smooth, efficient, and satisfying online shopping experience.

Refund

Refunds are made to your original payment method upon receipt of your return, with an average processing time of 3 working days.

Delivery Timeframe

GrowShop.net is committed to delivering products within the timeframe indicated on the order validation page by the customer, namely:

• From 24 hours to 5 days within metropolitan France;
• From 3 days to 10 days in European Union countries;

The delivery timeframe includes the shipping time indicated on the product page, along with processing and transit time. It starts from the full payment of the order. These timeframes do not apply in cases of force majeure or unforeseen events.